ClickUp Introduces AI-based Knowledge Base to Compete with Notion and Confluence

Since its launch in 2017, ClickUp has become a popular and well-funded productivity tool. And like all productivity tools, the ClickUp team has also heard the siren song of artificial intelligence. The company has now launched what it calls 'ClickUp Knowledge Management,' which combines a new wiki-like editor with a new AI system that can also bring in data from Google Drive, Dropbox, Confluence, Figma, and other sources. With that, the company aims to build a tool that can rival other popular services like Notion and Atlassian’s Confluence.

ClickUp co-founder and CEO Zeb Evans told me that he believes that AI is critical for knowledge management, but to get the most out of that, businesses need a central repository for all of that knowledge.

'In the majority of companies, you have your actual knowledge, that’s written in a certain place like a Confluence [wiki] or Notion,' he said. 'And then you have a lot of knowledge in different places. There are some startups like Glean that are starting to connect the dots between that, but the real problem that exists now is that you can go to one tool and kind of connect the dots, but you can’t actually edit and manage those dots and do the work about the work on that same platform.'