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CrowdStrike engages with hackers through action figures and gratitude following global IT meltdown

During the annual Black Hat cybersecurity conference at the Mandalay Bay Convention Center in Las Vegas, CrowdStrike attracted attention with its booth showcasing action figures and giveaways. This was a stark contrast to the recent IT debacle caused by a faulty software update that affected millions of computers worldwide. Despite the chaos, CrowdStrike continued to engage with the cybersecurity community by sharing updates on the incident and offering gratitude in the form of $10 Uber Eats gift cards to affected partners.

At the conference, attendees lined up to receive freebies and learn more about the company's products, showcasing a level of fan support amidst the recent troubles. With a focus on resilience and gratitude, CrowdStrike's message remained positive and forward-looking, despite the challenges they faced.

A message from CrowdStrike to the attendees of the Black Hat cybersecurity conference in Las Vegas, on August 7, 2024.
Image Credits: Lorenzo Franceschi-Bicchierai / TechCrunch

Following the outage, opinions among cybersecurity professionals varied, with some expressing continued support for CrowdStrike's products and services, while others were more critical and open to exploring alternative solutions. The incident served as a wake-up call for the industry, highlighting the importance of cybersecurity tools and the need for backup plans in case of future disruptions.

A sticker making fun of CrowdStrike, which was made by a Black Hat conference attendee.
Image Credits: Lorenzo Franceschi-Bicchierai / TechCrunch

Despite the challenges, the cybersecurity community continued to engage with humor and creativity, with CrowdStrike-themed memes and tongue-in-cheek merchandise circulating both online and at the conference. As the event drew to a close, CrowdStrike's presence remained strong, with giveaways and interactions with attendees showcasing a resilient and positive outlook following the recent IT meltdown.

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